Terms and Conditions

1. Introduction

Welcome to SIGNITIVE SRL ("Company," "we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our website signitive.io and our services.

By accessing our website or using our services, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access our website or use our services.

2. Company Information

3. Services

SIGNITIVE SRL provides the following services:

• Custom software development
• Mobile application development
• Web development and design
• Online advertising and digital marketing
• Project management services
• IT consulting and support
• Domain registration and hosting services

4. Acceptance of Terms

By accessing and using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

These Terms apply to all visitors, users, and others who access or use our services.

5. Use of Services

5.1 Permitted Use

You may use our services only for lawful purposes and in accordance with these Terms. You agree not to use our services:

• In any way that violates applicable laws or regulations
• To transmit or procure the sending of any advertising or promotional material without our prior written consent
• To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity
• To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of our services

5.2 Account Responsibilities

If you create an account with us, you are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use of your account

6. Service Agreements

6.1 Project Scope

All development projects will be governed by a separate project agreement that will include:

• Detailed project scope and deliverables
• Timeline and milestones
• Payment terms and schedule
• Intellectual property rights
• Support and maintenance terms

6.2 Changes to Scope

Any changes to the agreed project scope must be documented in writing and may result in additional costs and timeline adjustments.

7. Payment Terms

7.1 Pricing

All prices are quoted in EUR or RON and are exclusive of applicable taxes unless otherwise stated. We reserve the right to change our prices at any time.

7.2 Payment Schedule

Payment terms will be specified in individual project agreements. Generally:

• A deposit may be required before work begins
• Progress payments may be due at specified milestones
• Final payment is due upon project completion
• Late payments may incur interest charges

7.3 Refunds

Refund policies will be specified in individual service agreements. Generally, work completed cannot be refunded, but we will work with clients to resolve any issues.

8. Intellectual Property Rights

8.1 Client Content

You retain ownership of all content, data, and materials you provide to us. By providing content, you grant us a license to use it for the purpose of delivering our services.

8.2 Developed Solutions

Ownership of custom-developed solutions will be specified in individual project agreements. Generally:

• Custom code developed specifically for your project becomes your property upon full payment
• We retain rights to general methodologies, techniques, and know-how
• Third-party components remain subject to their respective licenses

8.3 Company Property

All rights in our website, branding, proprietary tools, and general business processes remain our exclusive property.

9. Confidentiality

We understand that you may share confidential information with us during the course of our business relationship. We commit to:

• Keeping all client information confidential
• Using information only for the purpose of delivering services
• Implementing appropriate security measures
• Not disclosing information to third parties without consent

10. Warranties and Disclaimers

10.1 Service Warranty

We warrant that our services will be performed with reasonable care and skill in accordance with industry standards.

10.2 Disclaimers

Except as expressly stated, our services are provided "as is" without warranties of any kind. We disclaim all warranties, including:

• Implied warranties of merchantability
• Fitness for a particular purpose
• Non-infringement
• Uninterrupted or error-free operation

11. Limitation of Liability

To the maximum extent permitted by Romanian law, our liability for any claims arising from our services is limited to:

• The amount paid by you for the specific service giving rise to the claim
• Direct damages only (no indirect, consequential, or punitive damages)
• Claims made within one year of the incident

This limitation does not apply to damages caused by our gross negligence or willful misconduct.

12. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of our services, violation of these Terms, or infringement of any third-party rights.

13. Termination

13.1 Termination by Either Party

Either party may terminate a service agreement with written notice as specified in the individual agreement.

13.2 Effect of Termination

Upon termination:

• Payment is due for all work completed
• We will provide deliverables for completed work
• Confidentiality obligations continue
• Both parties will return confidential materials

14. Force Majeure

We will not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, government actions, or other force majeure events.

15. Governing Law and Jurisdiction

These Terms are governed by Romanian law. Any disputes arising from these Terms or our services will be subject to the exclusive jurisdiction of the Romanian courts.

We will attempt to resolve disputes through good faith negotiations before resorting to legal proceedings.

16. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by:

• Posting updated Terms on our website
• Updating the "Last updated" date
• Sending email notifications for significant changes

Continued use of our services after changes constitutes acceptance of the new Terms.

17. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy and any individual service agreements, constitute the entire agreement between you and SIGNITIVE SRL regarding the use of our services.

19. Contact Information

If you have any questions about these Terms, please contact us: